We're hiring - Business Centre Manager, Liverpool

Do you want to join a professional, strong, friendly and dynamic team?

Do you have sales experience and are you looking for a new challenge?

We are looking for a business centre manager for our premium business centre based in Liverpool/Speke. The ideal candidate will possess an enthusiastic, mature, friendly and professional personality with a background in sales and customer service. A sales-driven attitude is essential as is excellent grammar and numeracy and the ability to learn new skills.

Requirements:

• You will conduct yourself in a professional and courteous manner at all times and ensure to maintain a professional personal appearance.
• You will ensure all common areas (including main reception, meeting rooms, kitchen areas, toilets and car park) are maintained to a high standard of cleanliness and presentation at all times.
• You will liaise with tenants to ensure they comply with the requirements of their tenancy agreements
• You will develop and demonstrate a good working understanding of the building you are responsible for. This includes fire alarms, CCTV systems, utilities, plant and machinery and communal infrastructure.
• You will assist in the marketing and promotion of the business centre
• You will carry out viewings and demonstrate a thorough grasp of the facilities and tenancy agreements on offer.

Main duties:

The business centre manager will act as the on-site representative for the coordination of communal estate management matters.

Tenant liaison

• Liaise with tenants on both a formal and informal basis and consult with the line management where necessary. (including showing potential tenants around to introduce them to the facilities and explain tenancy agreements available)
• Maintaining good relationships with existing tenants.
• Provide information packs to all tenants and update the pack accordingly.
• Tenant complaints will be recorded and resolved quickly and efficiently by the centre manager.

Sales and marketing

• Assist and liaise with the marketing team in the sales and marketing of the business centre.

Agreements and invoicing

• You will be responsible for producing new tenancy agreements and issuing monthly invoices to tenants.
• Help the finance team to ensure tenant payments are maintained in line with tenancy agreements.

Contractor liaison

• Obtain competitive quotes for work required
• Liaise with and supervise all contractors who attend the site.

Maintaining the centre

• Ensure communal areas are presented to the highest standard at all times
• Carry out certain duties on an ad hoc basis, e.g. cleaning, landscaping and refilling consumables.
• Inspect all communal areas to make sure high standards are met at all times.
• Maintain the meeting room booking system and the building's access control (fob) system efficiently, as well as make sure alarms are in working order.

Hours of work

Monday to Thursday – 8.30am – 5.00pm

Friday – 8.30am – 4.00pm

Salary

£25,000 per annum + commission

To apply, please email your CV to cd@businessfirst.co.uk